Bio

Freemanworks specializes in the maintenance repair or replacement of modulating condensing high efficiency Boilers, Combination Boilers and Tankless Water heaters in residential and commercial applications. We cover the North Shore in Massachusetts and Coastal New Hampshire and have 20 plus years of experience doing so. Installing our first modulating condensing combi boiler made by Viessmann in 2003. We offer complete support from design, installation, maintenance, repair to replacement as well as commissioning / start up services available for single and/or multiple boilers in residential and commercial applications.

Matthew M Freeman; is an accomplished professional and technical expert in the plumbing, heating and air conditioning industry with over 20 years of unparalleled experience. Matt was an early adopter of green building initiatives, focusing on water conservation, energy saving products and best practices nearly two decades ago. Matt was subsequently recruited by some of the industry’s largest, most notable, manufacturers worldwide to support and promote high efficiency heating and hot water systems and products.

Matt’s passion for the industry and innate ability to communicate complex systems, understand flow charts and sequence of operations, plus the ability to troubleshoot or repair whether on or offsite earned him the praise and respect of his colleagues. Eventually earning a senior leadership role as a technical sales manager / trainer where Matt continued to demonstrate his knowledge of system design, installation and service best practices and share his wisdom with local plumbers, plumbing organizations, and the next generation of plumbers as an instructed at Northeast Metro Tech.

Resume

A prosperous history within the plumbing / heating industry, forged by passion and a unique perspective amassed from direct firsthand experience, ambitiously laboring from an apprentice plumber, to supervisor, to licensee. Then transitioning to various professional roles in product management, wholesale management, sales management, and leadership, even venturing into trainer / instructor and small business owner. Two decades of building and fostering a reputation with wholesalers, manufactures representatives, contractors and propane dealers as a technical expert, and value add contact in the industry.

∙ A successful record within the manufacturing and business community with nothing but 5-Star Reviews, positive professional praise from managers, colleagues, contractors, wholesalers, and customers alike. Known for having extensive experience, expertlevel knowledge, and the answers specifically about products, features, benefits, and competitive advantages.

∙ Experience and accomplishments within all aspects of the industry from product design, marketing, sales planning, sales management, pre/ post-sales support, and contractor coaching for the industry’s leading manufacturers. Implementing various sales strategies to target customers, build rapport and develop relationships, while continuously reporting on market trends, the voice of the customer and competitive landscape.

∙ Oversaw product life cycles, taking product from concept to production with overwhelming market acceptance for multiple manufacturers. Developed product pricing strategy, promotions, monthly / quarterly forecasting, and reporting. As well as inventory recommendations, sourcing, vendors, and P&L accountability. Managed both $20MM product portfolios and $20MM sales regions.

∙ Set precedent, led by example, having up to 15 direct reports with diverse backgrounds and experiences either working in the field, in sales, or in warehouse operations within an assigned geographic territory. Developed and implemented policies, procedures and processes to increase efficiency and effectiveness of individuals and teams’ efforts, while aligning and obtaining personal, professional and organizational goals.

Additional Skills: Meticulous, organized, positive professional with effective interpersonal and communications skills; a collaborator providing substantial support and leadership in qualifying leads, targeting customers, executing, and reassessing for results. Proficient in Windows10, Apple/MAC, MS-Word, Excel, PowerPoint, Outlook, Adobe Creative Suite, AutoCAD LT, and various heat loss programs and proprietary applications.

Employment History:

FREEMAN PLUMBING Danvers, MA 08/2018 – Present: Owner/ Operator: Master Plumber

TRIANGLE TUBE ACV / IDEAL, West Deptford NJ 08/19 – 01/20 Regional Service Manager (New England)

RINNAI CORPORATION Peachtree City, GA 02/2017 – 08/2018: Senior Heating Technical Sales Manager

US & CAN 08/2015 - 02/2017: Heating Technical Sales Manager, New England

BOSCH THERMAL TECHNOLOGY LLC. Londonderry, NH. 08/2014 - 08/2015: Non-Condensing, Condensing, Controls, Accessories, Merchandise Product Manager 08/2013 - 08/2014: Non-Condensing Boilers Product Manager

PEABODY SUPPLY HAJOCA CO. Peabody, MA 02/2012 – 08/2013 Profit Center (Branch) Manager

Education:

NORTH SHORE COMMUNITY COLLEGE, Danvers, MA A.S. Business Administration
SALEM STATE UNIVERSITY, Salem, MA B.S Degree Program - Business Administration
PETERSON SCHOOL, Woburn, MA Plumbing Technologies - Master Plumber Certification
NORTHEAST REGIONAL VOCATIONAL SCJHOOL, Wakefield, MA Journeyman Plumber Certification

Various Seminars: Fred Pryor / Skill Path Managing Difficult People, Coaching & Team Building, Oz Culture Beliefs Awards: 2016 Rinnai Drive Change & 2017 Rinnai Captivate Customers

Certifications: MA MASTER PLUMBER (15855); JOURNEYMAN PLUMBER (31553) LICENSES